Legal

Terms of Service

These Terms of Service govern your access to and use of Optomus, including our website, dashboard, AI content tools, publishing workflows, analytics, engagement features, lead-generation tools, billing experiences, and related services.

Applies to starter, creator, pro, enterprise, and trial accessExplains billing, content responsibilities, and connected platformsDesigned for AI-powered social media planning and publishing workflows
Last updated: March 26, 2026
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1. Acceptance and Eligibility

By accessing or using Optomus, you agree to these Terms. If you use the service on behalf of a company, client, or other organization, you represent that you have authority to bind that organization and the words "you" and "your" include that organization.

You may use Optomus only if you can form a binding contract under applicable law and are legally permitted to use the service. If you do not agree to these Terms, you must not access or use the platform.

2. Accounts, Teams, and Security

You must provide accurate account information and keep it current. You are responsible for maintaining the confidentiality of login credentials, controlling access to your workspace, and ensuring that your team members or collaborators use the service in compliance with these Terms.

You must notify us promptly if you become aware of unauthorized access, credential compromise, or suspicious activity involving your account, connected platforms, or workspace.

3. The Service We Provide

Optomus is a social media growth platform that helps brands create, organize, schedule, publish, analyze, and automate content across connected channels. Features may include AI-assisted writing, image and video generation, content libraries, queue management, best-time recommendations, analytics, insights, engagement workflows, team collaboration, leads, integrations, and billing controls.

We may add, remove, improve, or modify features over time. Some features are available only on certain plans, may be in beta, or may depend on third-party APIs and platform availability.

4. Subscription Plans, Billing, and Usage Limits

Optomus may offer starter, creator, pro, enterprise, trial, promotional, or custom plans. Pricing, usage allowances, workspace limits, feature availability, and overage rules are described in the product interface, pricing pages, order forms, or plan documentation and may change prospectively.

Paid subscriptions renew automatically until canceled, unless otherwise stated in a separate agreement. Payments are processed through Paystack or another designated payment provider. You authorize recurring charges, taxes where applicable, and any plan-based usage rules associated with your subscription.

Unless we state otherwise in writing, fees are non-refundable except where required by law. Canceling a paid plan generally stops future renewals while preserving access through the end of the current paid period.

5. Acceptable Use

You may not use Optomus in a way that is unlawful, harmful, deceptive, abusive, or that interferes with the platform or other users.

  • Upload, generate, publish, or distribute content that is illegal, infringing, defamatory, fraudulent, harassing, exploitative, or violates platform rules or third-party rights.
  • Bypass feature gates, rate limits, security controls, subscription limits, or access restrictions, or attempt to reverse engineer, scrape, or copy the service except as permitted by law.
  • Use the service to distribute spam, malware, phishing content, coordinated inauthentic behavior, or unlawful automated messaging.
  • Connect accounts, datasets, or brands that you do not have permission to manage, analyze, or publish on behalf of.

6. Your Content and Permissions

You retain ownership of the content, prompts, uploads, brand assets, and data you provide to Optomus, subject to the rights needed for us to operate the service. You grant us a non-exclusive, worldwide, limited license to host, copy, store, transmit, reformat, display, and otherwise process your content as necessary to provide, secure, and improve the service for your workspace.

You represent and warrant that you have all rights, consents, and permissions necessary to upload content, manage connected accounts, and instruct Optomus to publish or process content on your behalf.

7. AI Features and Generated Output

Optomus may provide AI-assisted text, image, video, recommendation, and optimization features. Generated output may be inaccurate, incomplete, offensive, unavailable, or similar to output generated for other users. You must review and approve output before relying on it or publishing it.

You remain solely responsible for the content you publish, the claims you make, your compliance with advertising, intellectual property, privacy, and platform rules, and the business decisions you take based on AI-generated suggestions or analytics.

8. Connected Platforms and Third-Party Services

Certain features depend on third-party services such as social networks, media providers, infrastructure providers, and payment processors. Your use of those third-party services is governed by their own terms and policies, and we are not responsible for their availability, security practices, policy changes, outages, or actions.

By connecting a third-party account, you authorize us to transmit data and instructions necessary to provide the features you enable, such as publishing content, syncing analytics, or managing inbox activity.

9. Suspension and Termination

We may suspend or terminate access to all or part of the service if we reasonably believe you violated these Terms, created legal or security risk, failed to pay fees, misused the platform, or if continued service becomes unlawful or impractical.

You may stop using the service at any time. Sections that by their nature should survive termination, including payment obligations, ownership, disclaimers, liability limitations, and dispute provisions, will continue to apply.

10. Optomus Intellectual Property and Feedback

The Optomus service, software, design, branding, documentation, and related intellectual property are owned by Optomus or its licensors and are protected by law. Except for the limited rights granted in these Terms, no rights are transferred to you.

If you provide feedback, suggestions, or ideas about the service, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation to you.

11. Disclaimers

To the maximum extent permitted by law, Optomus is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted service, error-free operation, specific posting reach, growth results, lead quality, revenue outcomes, or compatibility with every third-party platform or API.

Analytics, recommendations, AI output, scheduling suggestions, and other insights are informational tools only and are not legal, financial, tax, advertising, or professional advice.

12. Limitation of Liability

To the maximum extent permitted by law, Optomus and its affiliates, officers, employees, agents, suppliers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, goodwill, data, or business opportunity arising out of or related to your use of the service.

Our aggregate liability for all claims arising out of or relating to the service will not exceed the greater of the amount you paid to Optomus in the twelve months before the event giving rise to the claim or one hundred U.S. dollars (US$100) if you used the service without a paid subscription, except where law does not allow such limits.

13. Indemnification

You will defend, indemnify, and hold harmless Optomus and its affiliates, officers, employees, and agents from and against claims, damages, liabilities, losses, and expenses arising from your content, your use of the service, your violation of these Terms, your breach of law or third-party rights, or your misuse of connected platforms.

14. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction in which Optomus is organized, without regard to conflict-of-law rules, unless a mandatory law requires otherwise or a separate written agreement states a different rule.

If you have a dispute or claim, you agree to contact us first and attempt to resolve the matter in good faith before starting formal proceedings, except where immediate injunctive relief is reasonably required.

15. Changes to These Terms and Contact Details

We may update these Terms from time to time. If we make material changes, we will provide notice through the service, email, or another reasonable method. Your continued use of Optomus after the updated Terms become effective means you accept the revised Terms.

If you have questions about these Terms, need enterprise paperwork, or want to report a legal concern, contact us through the contact page or our support email listed above.